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Welcome to the Ocean Wise Help Centre

WRAS User Guide

Welcome to Whale Report as a Whale Report Alert System user! As a validated mariner, you have exclusive features including real-time alerts via email, SMS, or push notifications. These alerts notify you of whale sightings within 10 nautical miles of your location, or within a custom zone of interest that you can set up in the app.

Profile Settings

  • Click on your profile image in the top right-hand corner to:

  • View and edit personal information

  • Adjust notification preferences

  • Change your password

Setting Your Zone of Interest

  • You will be prompted to set a Zone of Interest where you want to receive alerts, even if you are not currently in that area.

  • Click on the map to create points of a polygon that covers your preferred area.

  • To remove a point, click on it again.

  • On desktop, drag points to adjust your zone.

  • Click “Save Selection” once satisfied.

Allowing Background Location

Updating Your Zone of Interest

  • Mobile: Click your profile image > Manage Zones of Interest > Adjust points > Click “Save”.

  • Desktop: Click the “Zones” page > Adjust points > Click “Save Selection”.

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Adjusting Notification Settings

  • Click on your profile icon in the top right-hand corner of your screen.

  • Use toggle buttons to select notification preferences.

  • It is recommended to enable:

    • Email

    • Text (SMS)

    • Push notifications

Enable Device Sound Notifications: IOS, Android, and Web

IOS

  • Under Settings > Notifications > Whale Report

  • Ensure Allow Notifications and Sounds are toggled on.

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Android

  • Under Settings > Notifications > App Notifications > Whale Report

  • Ensure Allow Notifications and Allow Sound and Vibration are toggled on.

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Web

To ensure you receive alerts when using the web browser, please use the following links:

Pages Overview

Map: Toggling Real-time Mode

  • On: See all recent sightings and alerts within the past 24, 12, or 3 hours.

  • Off: View sightings and alerts with a 24-hour delay.

  • Use this mode to plan routes, stay aware of marine life presence, and avoid collisions.

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Sightings

  • View total sightings in a list format or on the map.

  • Click My Sightings to view your submitted sightings.

  • Additionally, you can filter within recent (or My Sightings) for species, or dates.

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My Alerts (Bell Icon)

  • Displays previous alerts in list format, showing:

    • Species

    • Date & Time

    • Latitude/Longitude

  • Click on any alert to view full sighting details.

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For more information about using Whale Report, see Whale Report User Guide.

Still have questions? Contact us Here.